Privacy Policy

Privacy Policy for Van-Wall Equipment, Inc.

Effective Date: December 5, 2024

Van Wall Equipment Inc. (“Van Wall,” “we,” “us,” or “our”) is committed to protecting the privacy of our customers, website visitors, and SMS subscribers. This Privacy Policy describes how we collect, use, disclose, and safeguard your information.

1. Information We Collect

We may collect the following types of information:

• Website Information:
  
  • Log Files: When you visit our website (vanwall.com), we automatically collect certain information through log files, including your IP address, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. This information is used for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.   
  • Cookies and Web Beacons: We use cookies to store information about visitors’ preferences and the pages they access or visit. This information helps us optimize user experience by customizing web page content. You can disable cookies through your browser settings.  
• SMS Information:
  
  • We collect your phone numbers only when you voluntarily provide them to us, for example, during transactions, inquiries, opting-in via our contact form, or when you sign up for our informational messages.

2. How We Use Your Information

• Website Information: To analyze website traffic, improve our website and services, and personalize your online experience.
• SMS Information: To send informational texts that provide you with order updates, delivery notifications, service updates, and critical service announcements. Customer SMS info will not be shared/sold to third parties.

3. Information Sharing and Disclosure

• We do not share your information with third parties except in the following limited circumstances:
  
  • Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
  • Legal Compliance: We may disclose your information to comply with applicable laws, regulations, legal processes, or governmental requests.   
  • Protection of Rights: We may disclose your information when we believe it is necessary to protect the rights, property, or safety of Van Wall, our users, or others.    

4. SMS Communication

• Consent: We obtain your explicit consent before sending you SMS messages.
• Opt-Out: You can opt out of receiving SMS messages at any time by replying “STOP” to any message or contacting us at contact@vanwall.com.
• Message Frequency: Message frequency varies. We strive to limit the frequency of our SMS messages and send only relevant information.
• Message and Data Rates: Standard message and data rates may apply.

5. Data Security

We implement appropriate security measures to protect your information, including encryption, access controls, and regular security assessments.

6. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.   

7. Online Privacy Policy Only

This Privacy Policy applies only to information collected online through our website and SMS communications.

8. Consent

By using our website or providing your consent to receive SMS messages, you consent to the terms of this Privacy Policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

• Email: contact@vanwall.com
• Phone: 515-346-3150
• Mail: Van Wall Equipment Inc., PO Box 575, Perry, IA 50220

10. Updates to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website and notify you via SMS (if applicable).